Republic of Turkey


Retail Trade


General Information: 

Directorate General of Domestic Trade is responsible for exerting efforts for the development and widening of retail trade as well as issuing regulations in the realm of retail trade. Those efforts and regulations are made in coordination with Directorate General of Craftsmen and Artisans regarding the commercial activities of craftsmen and artisans. Responsibilities related with retail trade stem from the subparagraph (g) of the first paragraph of Article 9 in Decree Law No. 640 governing the Organization and Duties of Ministry of Customs and Trade issued in the Official Gazette on 08/06/2011. 


The Act on the Regulation of Retail Trade no. 6585 
(“Retail Law”) 

The Act on Regulation of Retail Trade no. 6585 was prepared in an integrated concept governing both the so-called organized retailers (shopping centers, large stores, chain stores) and conventional retailers (craftsmen and artisans) which were not previously regulated or defined under any legislation.
The Act which entered into force through its publication in the Official Gazette dated 29/01/2015 aims to simplify the procedure as regards the opening, activities and closure of retail businesses, to provide retail trade in compliance with efficient and sustainable competition conditions, to protect consumers, to procure balanced growth and development for retail businesses, and to regulate the activities of retail businesses, producers and suppliers.
In order to clarify the implementation of the Act, three regulations have been prepared which are:
Shopping Malls Regulations, Retailers Council Regulations and Rules and Principles on Retail Trade Regulations. There are also ongoing secondary legislation preparations to regulate the used motor land vehicles and real estate market.
Moreover, a project started on 06/06/2016 for the establishment of Retail Information System (RIS) that is mentioned in the Article 4 of The Act on Regulation of Retail Trade no. 6585. It is planned to accomplish The Project and establish RIS till the beginning of 2018. RIS will simplify the opening and closure processes and also operations of retail businesses while creating a database for retail sector.

 Rules and Principles on Retail Trade Regulations

General Information: 

These regulations were issued in the Official Gazette on 06/08/2016. The aims of regulations were to determine the rules and principles for retail trade and also procedures and principles for the supervision of retail stores. 
Premium payments and additional charges in retail sector:

Large stores, chain stores and franchises can demand premium payments from producers and suppliers or charge additional expenses to them in return for their services that attract the demand of the product directly, as long as the services they provide, payments they demand and expenses they charge explicitly stated in the contract.
Payments on supply agreements between producers/suppliers and retailers:

For the fast moving consumer goods that may perish within 30 days, payments are made maximum in 30 days since the submission of the goods in case the producer/supplier is a small scale enterprise and the retailer is a large scale enterprise.
Store-branded products:

On the domestically produced fast moving store-branded products or on the package of them, together with the store brand, name, trade name or the own brand of the producer/supplier is written. So called information regarding the producer/supplier must be easily read.
Sale campaigns:    

In case of an opening, transfer, closing, address or subject of activity change of a retail store sale campaigns can be organized maximum for 3 months. Duration of sale campaigns is maximum 6 months for retail businesses which are in liquidation according to Turkish Commercial Code no. 6102.
Sale of clearance, season-end, export surplus or defective goods:   

To be able to make use of several statements in retail stores that recall continuous discount, 70% of the goods in each product group must be clearance, season-end, export surplus or defective goods in that store. Otherwise the retail store cannot make use of those statements.
Space allocation for local products in large stores, chain stores and franchises:

Large stores, chain stores and franchises with the subject of activity to sell fast moving consumer goods allocate minimum 1% of their shelves for the local products which have registered geographic indication or have been produced in the city where the retail store is located.
Operation hours of retail stores:

Operation hours of retail stores at the town or city level are determined by governor upon the joint demand of chamber of commerce and union of chamber of craftsmen and artisans in that city after asking for the opinion of related municipalities. However, at the region or country level, they are determined by the Ministry of Customs and Trade upon the joint demand of Turkish Union of Chambers and Commodity Exchanges and Confederation of Turkish Craftsmen and Tradesmen.